Do you have a complaint about any type of NHS treatment?

Are you unhappy with a service provided by the NHS?

From June 2011 CAS are pleased to be working in partnership with ICAS - The Independent Compaints Advocacy Service

For more than seven years ICAS has been supporting people who wish to complain about their National Health Service (NHS) treatment or care.

During this time, this free, confidential and independent service has helped ovee 30,000 people navigate their way around the NHS complaints procedure.

In supporting complainants it has helped individuals understand their rights, make informed choices and given them a voice.

Anyone is entitles to contact ICAS for help in making a complaint about NHS funded treatment or care.
This service also supports people who wish to make a complaint on behalf of someone else.

On the first Thursday of every month ICAS will be offering drop in sessions at CAS Head Office in Kent Street.

For more information, or to book an appointment please call:

Community Advice Services on 01472 240 256

 or alterntaively

to speak to an ICAS adviser telephone 0300 456 8349

In the current economic climate, more people than ever before are struggling with debt.  With rising costs of the basic needs of food and heating, together with reductions in earnings and numbers hours worked, together with continuing job losses, especially in the local area, more and more people are facing a financial juggling act.  

In December 2011, outstanding personal debt was an astonishing £1.451 Trillion, Average household debt (including mortgages) was £55,823.

Total Credit card debt was £55.8 Billion and during November 2011 purchases using cards totalled £1.252 Billion.

Between September 2011 and November 2011, the number of people unemployed rose by 118,000 on the previous three months.

Between October and December 2011, 9,200 properties were repossessed.  This is equal to 101 properties every day.  Within the same period there were 30,219 individual insolvencies.

At CAS (Community Advice Services), we understand debt and that it often arises through no fault or action of the person owing it.  More importantly, we have the advice and solutions to help you deal with it, and to keep creditors satisfied.  We understand the importance of one-to-one debt help and offer assistance in all matters relating to debt.

Contact us today to see how we can help you.

CAS provides housing advice to both landlords and tenants within North East Lincolnshire.

We advise both tenants and owner-occupiers about their housing rights. Advice is available for individuals facing possession actions and evictions in the County Court, harassment, disrepair, rent arrears and housing benefit issues. We also offer advice on homelessness and housing allocation by social landlords

Our debt and housing rights specialist advisers provide expertise in representation and advocacy for any County Court matter.

Telephone on 01472 240 256 between 9am - 4pm Monday to Friday and speak to our specialist advisers.

For more information on your rights and responsibilties we have included some Useful Links:

Keeping Your Home, Eviction, Homelessness

Rented Accommodation - information on harassment, protection from eviction - your rights

Homelessness

Disrepair

If you have any questions regarding housing or homelessness please contact us here

• Specialist Advice in Welfare Benefits and Housing and Debt
• General Advice including welfare benefits, housing, debt, consumer
• Representation at County Court - Housing and Debt
• Representation at Welfare Benefit Tribunals
• Home Visits for anyone aged 60 or over
• Advice sessions in your local community
• Advocacy
• Telephone Advice
• Volunteering Opportunities
• Email queries