Do you have a complaint about any type of NHS treatment?

Are you unhappy with a service provided by the NHS?

From June 2011 CAS are pleased to be working in partnership with ICAS - The Independent Compaints Advocacy Service

For more than seven years ICAS has been supporting people who wish to complain about their National Health Service (NHS) treatment or care.

During this time, this free, confidential and independent service has helped ovee 30,000 people navigate their way around the NHS complaints procedure.

In supporting complainants it has helped individuals understand their rights, make informed choices and given them a voice.

Anyone is entitles to contact ICAS for help in making a complaint about NHS funded treatment or care.
This service also supports people who wish to make a complaint on behalf of someone else.

On the first Thursday of every month ICAS will be offering drop in sessions at CAS Head Office in Kent Street.

For more information, or to book an appointment please call:

Community Advice Services on 01472 240 256

 or alterntaively

to speak to an ICAS adviser telephone 0300 456 8349